Roborock S5 Max Robot Vacuum Cleaner

It's simple to make the order at AutoVac Bot. The device is easy to setup. I used the Roborock phone app. The device works on it's on, but need to select the zone correctly if there are difference in the floor level. After 1 week, it shows "Device Online" on my app. I installed Xiomi home app and do the necessary setup again, and uninstalled the Roborock app. It's working again. So far, I am satisfied with the device.

Hi there,

I am a first-time user of a robot cleaning automaton and I must say I am very impressed with the Roborock S5 Max I recently purchased from AutoVacBot.

I am generally pleased with the online purchasing process. The website layout is clean and easy to navigate. Purchasing online is easy. The online customer support chat and on-phone support was good.

When the product arrived, the packaging was intact and was not damage. It was relatively easy to get the S5 Max up and running - thanks to the clear and simple instruction.

After installing the Roborock app on my smartphone and pairing with the S5 Max, I immediately got it cleaning the house.

It worked flawlessly for slightly over a week. I used the zone cleaning feature very often and it was very accurate. However, after slightly over a week, the S5 Max suddenly lost its way while cleaning and became disoriented. After some troubleshooting, I realised the map which it had made was cause of the problem.
I updated the firmware of the S5 Max and re-booted the robot. After that, it’s cleaning properly again.

Editing a currently used map is easy via the mobile phone app. However, building a new map is time consuming - especially after having spent much effort in building one and then having to delete it because it became corrupt.

I would suggest the manufacturer give the ability to save a default map on the Roborock app. That way, if ever a currently used map becomes corrupt for whatever reason, the default map can be recalled and the user can quickly get back to cleaning.

Thanks very much.

From,
Jude

it did the work and the map give confident that work well and able to clean the house

I heard this store from my brother who previously bought his Xiomi from them as well. Interested with the 2 years warranty, ease of servicing and assurance of getting global version of the product so we decided to give them a visit and decided to order on the same day with additional annual service plan.

The personnel is very attentive and explanation was clear, it just that they need to revamp their showroom to be more presentable and enticing for their future customers.

So far, the our unit works very well and as intended and waiting for our package for servicing.

All the best and keep up

Xiaomi Roborock S50/S51/S55 Mi Robot Vacuum Sweep-Mop (Wi-Fi Connected)