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I thought I'd ordered the same type (3 brushes) as were originally on the machine, but when they turned up, they'd sent me the 6 brush version. I called to check what I should do and was told they would be fine. They are the same in every way as the originals, just extra brushes. Easy to change and happy to report that they do work fine.
My first ION battery bought 10 months ago gave up on me, although it was mentioned that it would have 300 hours of use.
Subsequently, I called Autovac and told them my problem and they kindly send me a new battery at a discounted price.
It arrived promptly within 2 days, i charged it, and it worked fine in my irobot yesterday.
Customer service is excellent, polite and helpful.
Hope this new ION battery will last 300 hours.
Very good service. When meet with issue it's just a message away. No more sweeping. Automatic scheduling on mobile app. Thanks to iRobot Roomba 980, I enjoy clean floor everyday when I am back from work.
Words cannot express my love for "Roomba". My new best friend Roomba 960 does a better job than I can cleaning my house. It gets under furniture and into corners like a little elf at scheduled time. All I do is empty the (always full) dirt container once every few days. To be frank, I first thought this was expensive before I experienced it but now I would say this was one of the best investment I have made! I have a very huge house but I have had a phobia with a housekeeper snooping around. This is my housekeeper now!
Received within 2 days charging and working fine. New Li-on battery last longer than the previous NiMH battery type
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